Beauty. Health. Wellness.
Spa Etiquette & Policies
Cancellation and “No Show”
Right of Refusal
Gift Certificates Policy
Measurements for The Body Wrap™
We are dedicated to creating a serene, relaxing and meditative
environment for all of our patrons. Please refrain from
using your cell phone or pager while at the spa.
Our goal is to create a nurturing and comfortable environment
so your questions are welcomed by our staff. Bay Area Health
Spa maintains a high level of privacy and we keep all of your
personal information strictly confidential.
Bring a friend, family member or anyone you care about to enjoy
the experience with you. Children are welcome to participate
in our treatments with parental consent.
Please arrive 15 minutes prior to your appointment. This
will allow you time to unwind and prepare for your service.
New clients are asked to complete a Questionnaire form prior to
receiving a service at Bay Area Health Spa. To ensure that
our staff stays on schedule and provides the utmost service for
our clients, it is imperative for clients to arrive on time.
We cannot guarantee services to clients who arrive 15 minutes
or more later than their scheduled appointment time.
There are contraindications for Spa treatments that include,
but not limited to, pregnancy, infectious skin disease, recent
surgery, high blood pressure, excessive or daily medication, epilepsy
and asthma. If you have a medical condition, it is imperative
that you inform the reservations desk when making your appointment
and your physician.
and "No Show" Policy
A 24 hour notice must be provided for cancellations. Any
cancellation within 24 hours of your appointment will result in
the billing of your credit card on file for 50% of the fees for
the scheduled appointment.
In order for us to provide the best customer service experience
to all of our clients, all appointments will still finish at their
scheduled time. Should a client arrive 20 minutes after
the start of their appointment, this will be considered a “no
show” and will incur the cancellation fee.
Bay Area Health Spa reserves the right to refuse service to any
client for improper conduct. Inappropriate conduct or language
during a service will result in the termination of the service.
We reserve the right to define inappropriate conduct or language.
Gift Certificates at Bay Area Health Spa may be purchased for
any of our products or services for any dollar amount. Gift
Certificates must be redeemed at the location it was purchased
from and are non-transferable (except to purchaser). Gift
Certificates must be presented at the time of your appointment
for payment. Gift Certificates cannot be redeemed for cash.
Click the image to purchase Gift Certificates:
Measurements for The Body Wrap™ are taken at your first
appointment and at the end of each package. For repeat clients
who do not purchase packages, they are taken approximately every
Leaving gratuity for work well done seems to be the norm, but
of course, it is optional. Most tips for The Body Wrap™
range from 10-20% of the price of the services provided.
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